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First responders include fire, police, and emergency medical personnel. It is vitally important that they have access to reliable, interoperable communications to assist those in need during emergencies.
Best Practices
- 4/3/2008
- First Responder's Guide to Satellite Communications
- 6/12/2008
- National Interoperability Field Operations Guide (NIFOG)
- 4/3/2008
- National Security Telecommunications Advisory Committee (NSTAC), Report to the President on Emergency Communications and Interoperability
- 10/19/2009
- Nobody left behind: Report on best practices in disaster preparedness and emergency response for Persons with Disabilities
- 9/2/2009
- ATIS Pandemic Checklist (2009)
- 6/13/2008
- Portable Radio Best Practices - International Association of Fire Chiefs (IAFC)
- 5/9/2008
- Recommendations for Improving 9-1-1 Call Center Operations
- 10/7/2009
- Special Report: Fire Departments and Maritime Interface Area Preparedness (2009)
- 4/3/2008
- When They Can't Talk Lives are Lost
- 4/3/2008
- Why Can't We Talk - National Task Force on Interoperability
- 4/3/2008
- Wireless Communications in Public Safety
Case Studies / Lessons Learned
- 10/29/2008
- California Public Utilities Commission report on the impact of the 2007 firestorm
- 9/8/2008
- Department of Education: Emergency Management for Schools
- 10/30/2008
- Emergency Communications During the Minneapolis Bridge Disaster: A Case Study by the Public Safety and Homeland Security Bureau's Communications Systems Analysis Division
- 7/29/2008
- Emergency Communication and Information Issues in Terrorist Events Involving Radioactive Materials
- 4/29/2008
- The Federal Response to Hurricane Katrina: Lessons Learned
- 10/19/2009
- Impact of Southern California wildfires on Persons with Disabilities
- 9/8/2008
- International Association of Campus Law Enforcement Administrators (IACLEA): Strengthening Communications Between Campus Public Safety and Federal, State, & Local Emergency Responders
- 4/3/2008
- Katrina Panel Report and Recommendations
- 4/3/2008
- National Association of Attorneys General: Task Force on School and Campus Safety, September 2007 Emergency Plan
- 9/8/2008
- North Carolina Department of Justice Report of the Campus Safety Task Force, January 2008
- 10/19/2009
- Observations on the evacuation of vulnerable populations due to hurricanes and other disasters
- 6/13/2008
- Portable Radio Best Practices - International Association of Fire Chiefs (IAFC)
- 4/3/2008
- Report to Congress: Joint Advisory Committee on Communications Capabilities of Emergency Medical and Public Health Facilities
- 4/25/2008
- Report to Congress: Vulnerability Assessment and Feasibility of Creating a Back-Up Emergency Communications System
- 7/31/2008
- Report to the United States President On Issues Raised by The Virginia Tech Tragedy
- 9/8/2008
- State of Florida Gubernatorial Task Force for University Campus Safety
- 7/31/2008
- State of Illinois Campus Security Task Report to the Governor, April 2008
- 9/8/2008
- Virginia Community Colleges Report of the Chancellor's Emergency Preparedness Review Task Force
Communication Plans
- 7/1/2009
- Caribou County's Interoperable Emergency Communications Plan
- 4/3/2008
- Detroit Receiving Hospital Emergency Management Plan
- 4/3/2008
- East Jefferson General Hospital (Metarie, Louisiana) Emergency Communication Plan
- 7/1/2009
- Eastern Pennsylvania Section Amateur Radio Emergency Services (ARES) Emergency Communications Plan
- 1/8/2008
- Florida State Technology Office EMS Communications Plan (Volume 1)
- 1/8/2008
- Florida State Technology Office EMS Communications Plan (Volume 2)
- 12/5/2008
- Indiana State Department of Health: Crisis Communications Plan
- 7/31/2008
- Department of Homeland Security (DHS) National Emergency Communications Plan (NECP) (2008)
- 7/31/2008
- Department of Homeland Security (DHS) National Emergency Communications Plan (NECP) Fact Sheet (2008)
- 7/31/2008
- Department of Homeland Security (DHS) National Emergency Communications Plan (NECP) FAQs (2008)
- 4/3/2008
- Washington Hospital Center Emergency Operations Plan
- 7/1/2009
- Wisconsin Emergency Medical Services Communications Plan
Continuity Plans
Emergency Plans
- 4/3/2008
- Boulder County, Colorado Emergency Operations Plan
- 9/8/2008
- Florida State University, Tallahassee, Florida Emergency Plan
- 11/25/2008
- Florida Fire Chiefs' Association: Statewide Emergency Response Plan
- 9/8/2008
- Louisiana State University, Baton Rouge, Louisiana Emergency Plan
- 7/31/2008
- Department of Homeland Security (DHS) National Emergency Communications Plan (NECP) (2008)
- 7/31/2008
- Department of Homeland Security (DHS) National Emergency Communications Plan (NECP) Fact Sheet (2008)
- 7/31/2008
- Department of Homeland Security (DHS) National Emergency Communications Plan (NECP) FAQs (2008)
- 4/29/2008
- National Strategy for Homeland Security
- 7/20/2008
- Purdue University's Integrated Emergency Operations Plan
- 11/25/2008
- State of Maine: Communications Operations Plan for Incident Communications Interoperability
- 9/8/2008
- State University of New York Oswego, Oswego, New York Emergency Plan
- 11/25/2008
- Tillamook County, Oregon: Emergency Communications and Interoperability Plan
- 7/20/2008
- University of California Berkeley Emergency Operations Plan
- 9/8/2008
- University of Illinois Champaign-Urbana Emergency Plan
- 9/8/2008
- University of Maryland, College Park, Maryland Emergency Plan
- 9/8/2008
- University of North Carolina, Chapel Hill Emergency Plan
- 7/10/2009
- University of Washington Emergency Response Management Plan
- 7/10/2009
- University of Wisconsin - Milwaukee Emergency Operations Plan
- 7/22/2008
- Virginia Hurricane Guide
- 9/8/2008
- Virginia Polytechnic Institute and State University (VA Tech) Emergency Plan
FAQs
- 4/3/2008
- TSP FAQs for First Responders
Federal Resources / Grant Information
- 10/8/2009
- Broadband Technology Opportunities Program (BTOP)
- 4/10/2008
- Centers for Disease Control and Prevention (CDC)
- 11/05/2008
- DHS Announces Grant Guidance For Over $3 Billion In Preparedness Grant Programs (FY 2009)
- 6/17/2008
- DHS Announces Approximately 1.8 Billion in Preparedness Grants (FY 2009)
- 12/19/2008
- DHS Announces Grant Guidance for Emergency Operations Center (EOC) Grant Program, including Driver's License Security (FY 2009)
- 4/3/2008
- Federal Bureau of Investigation (FBI)
- 4/3/2008
- Federal Emergency Management Agency (FEMA)
- 12/31/2008
- FEMA's Disaster Assistance web site that consolidates information about forms of disaster assistance in one place
- 6/5/2008
- FEMA's Commercial Equipment Direct Assistance Program (CEDAP) (expired)
- 4/3/2008
- Fire Grants Support
- 11/25/2008
- Florida Fire Chiefs' Association: Statewide Emergency Response Plan
- 4/3/2008
- Foundation Center
- 2/25/2009
- The Hospital Preparedness Program
- 10/7/2009
- Implementation Coordination Office
- 6/24/2008
- Interoperable Emergency Communications Grant Program (IECGP)
- 9/3/2009
- Justice Assistance Grant (JAG) Program
- 4/3/2008
- National Association of Regulatory Utility Commissioners (NARUC)
- 4/3/2008
- National Communications System (NCS)
- 4/3/2008
- National Coordination Center for Telecommunications (NCC)
- 6/4/2008
- Natural Disasters & Severe Weather
- 4/3/2008
- National Institute of Standards and Technology (NIST)
- 4/3/2008
- National Security Telecommunications Advisory Committee (NSTAC)
- 4/29/2008
- National Strategy for Information Sharing
- 4/3/2008
- National Telecommunications and Information Administration (NTIA)
- 4/3/2008
- Nevada IT Governance Committees (NITGC)
- 4/10/2008
- Office of Emergency Communications
- 4/3/2008
- Open for Business - Grants
- 12/4/2008
- Public Safety Interoperable Communications (PSIC)
- 4/3/2008
- Responder Knowledge Base
- 4/3/2008
- SAFECOM
- 4/3/2008
- U.S. Department of Defense (DOD)
- 4/10/2008
- U.S. Department of Energy (DOE)
- 4/10/2008
- U.S. Department of Health & Human Services (HHS)
- 4/3/2008
- U.S. Department of Homeland Security (DHS)
- 4/3/2008
- Wisconsin State Interoperability Executive Council (SIEC)
Guidelines
- 10/7/2009
- Framework for Dealing with Disasters and Related Interdependencies: Final Report and Recommendations (2009)
- 4/3/2008
- Guidelines for Emergency Planning: First Responders
- 4/3/2008
- Guidelines for Emergency Planning: Law Enforcement
- 12/5/2008
- Indiana State Department of Health: Crisis Communications Plan
- 11/25/2008
- Monroe County, Indiana: Volunteer Emergency Communications Plan, Amateur Radio (2005)
- 9/8/2008
- National Clearinghouse for Educational Facilities: Disaster Preparedness and Response
Handbooks
- 4/3/2008
- Communications Interoperability: Basics for Practitioners
- 4/3/2008
- NORS User Manual
- 4/3/2008
- TSP Enrollment Guide for First Responders
Interoperability Plans
- 10/6/2008
- Interoperability Montana (IM) Project
- 4/3/2008
- National Security Telecommunications Advisory Committee (NSTAC), Report to the President on Emergency Communications and Interoperability
- 4/3/2008
- North Carolina Voice Interoperability Plan for Emergency Responders (VIPER)
- 4/3/2008
- State of Ohio Interoperable Communications Plan
- 4/3/2008
- Why Can't We Talk - National Task Force on Interoperability
Reference Materials
- 1/23/2009
- Communications Sector Coordinating Council (CSCC)
- 4/3/2008
- Chief Engineer's Tech Topic 1: Interoperability
- 4/3/2008
- Chief Engineer's Tech Topic 2: Internet Protocol (IP) Based Interoperability
- 4/3/2008
- Chief Engineer's Tech Topic 3: Physical Layer Interoperability
- 4/3/2008
- Chief Engineer's Tech Topic 4: Software Defined Radio
- 4/3/2008
- Chief Engineer's Tech Topic 5: Issues of Software Defined Radio Implementations for Public Safety
- 4/3/2008
- Chief Engineer's Tech Topic 6: Standard for Interoperable Gateways
- 4/21/2008
- Chief Engineer's Tech Topic 7: Core Concepts and Software Defined Radio for Public Safety
- 6/3/2008
- Chief Engineer's Tech Topic 8: Cognitive Radio for Public Safety
- 6/4/2008
- Chief Engineer's Tech Topic 9: Cognitive Radio Potential for Public Safety
- 7/14/2008
- Chief Engineer's Tech Topic 10: License-Exempt Wireless Applications for Public Safety
- 8/21/2008
- Chief Engineer's Tech Topic 11: WiMAX Applications for Public Safety
- 9/22/2008
- Chief Engineer's Tech Topic 12: National Interoperability Channels
- 10/23/2008
- Chief Engineer's Tech Topic 13: Amateur Radio Service Support to Public Safety Communications
- 12/2/2008
- Chief Engineer's Tech Topic 14: Diversity, Redundancy, and Resiliency - in that Order
- 1/6/2009
- Chief Engineer's Tech Topic 15: Outage Reporting Systems
- 2/4/2009
- Chief Engineer's Tech Topic 16: Narrow Banding Public Safety Communication Channels
- 3/11/2009
- Chief Engineer's Tech Topic 17: Propagation Characterization
- 4/29/2009
- Chief Engineer's Tech Topic 18: Priority Telecommunications Services
- 5/21/2009
- Chief Engineer's Tech Topic 19: Communications Interdependencies
- 4/10/2008
- Communications Sector Specific Plan
- 12/22/2008
- Congressional Action Needed to Ensure Agencies Collaborate to Develop a Joint Solution (2008)
- 7/29/2008
- Emergency Communication and Information Issues in Terrorist Events Involving Radioactive Materials
- 4/3/2008
- Factsheet: FCC Wireless 911 Requirements
- 9/9/2009
- National Incident Management System (NIMS) Resource Center
- 4/10/2008
- National Infrastructure Protection Plan
- 6/13/2008
- Portable Radio Best Practices - International Association of Fire Chiefs (IAFC)
- 5/6/2008
- Science and Technology: A Foundation for Homeland Security
- 2/19/2009
- A Technique for Determining Radio-signal Propagation in an Emulated Wireless Environment (2008)
For Campus Emergency Information, click here.
Emergency Assistance
Richard Lee
phone: 202-418-1104
mobile: 202-417-6559
email: Richard.Lee@fcc.gov
Allan Manuel
phone: 202-418-1164
mobile: 202-391-5331
email: Allan.Manuel@fcc.gov
Technical Advice
Dr. William Lane
phone: 202-418-0676
mobile: 202-355-2420
email: William.Lane@fcc.gov
Jeffery Goldthorp
phone: 202-418-1096
mobile: 202-253-1595
email: Jeffery.Goldthorp@fcc.gov
Outreach
Robert Kenny
phone: 202-418-2668
mobile: 202-355-2524
email: Robert.Kenny@fcc.gov
Todd Mitchell
phone: 202-418-1555
mobile: 202-391-1247
email: Todd.Mitchell@fcc.gov
Susan McLean
phone: 202-418-7868
mobile: 202-239-9651
email: Susan.McLean@fcc.gov